DElivery & Returns

How long will it take for my order to be sent out?

All orders are shipped as quickly as possible.  We aim to send items on the next working day, but this can be slightly longer when busy.  Please be aware that certain times of the year (ie Christmas) may lead to a slight delay.

What delivery service do you use?

We use Royal Mail and Parcelforce and ship to UK Mainland only. Delivery is free for standard shipping (2-3 working days) or upgrade to tracked next day shipping for £3.95.

Do you accept returns?

Due to the nature of our business, we do not accept the return of opened products or personalised items. If there is a problem with your order please contact us and we’ll be happy to help.

Can I send this straight to the recipient?

Absolutely! Just add their details in the delivery address section. You can also add a handwritten Candy Mouth postcard to your order which makes a great alternative to a card!